Credit Card

Before ordering a new card, you can freeze your lost/stolen WSFS credit card via the WSFS Bank mobile app. Once you log into the mobile banking app, click “more” then “card controls” and you will be able to disable your card for use. This will help prevent any additional transactions from being conducted on your lost/stolen card.

If you do not have the mobile banking app, or prefer to call, you can also report your card lost/stolen and any fraudulent activity by calling 888.973.7226 (select option #1 for English or #2 for Spanish) then select option #1.

To order a replacement credit card: Call 888.973.7226 (Monday – Friday 7am to 7pm and Saturday – Sunday 9am to 3pm) or visit the nearest banking office.

Note: While replacement debit cards can typically be issued on demand at one of our banking offices, replacement credit cards will need to be ordered and mailed to you.

Yes. The fee is 3% of the transaction amount, once converted to US Dollars.

The fastest way is to dispute online (log into WSFS online banking, select Manage My Card from the drop-down next to your credit card, click on the transaction, click on Dispute This Charge).  Or you can call 888.973.7226 and we’ll go through the account charges with you. We may need to transfer you to our partner if a fraud case needs to be opened.

If you have a WSFS credit card but not a WSFS checking account, you can pay your credit card bill by calling 866.839.3409 or by visiting the following websites:

Personal credit cards: https://www.ezcardinfo.com/

Business credit cards: https://www.ezbusinesscardmanagement.com/

To redeem your WSFS credit card cash back rewards visit https://www.scorecardrewards.com/ or call 800.854.0790.

No. Everyone is encouraged to apply but must do so individually.  We have other borrowing options available if you feel that you need a co-applicant.

Yes. Cardholders are randomly placed into billing cycles, but we can change it to any day of the month that works for you.

Yes. You can set up alerts for your WSFS credit card through WSFS Online and Mobile Banking.

No. Payments are accepted by phone with no fee.  Unless your account is delinquent and an expedited payment is required, then a fee may apply.

Your minimum payment will be the greater of $25 (or the entire amount due, if less than $25) or 2% of the New Balance rounded up to the nearest whole dollar; plus any amount exceeding your credit limit and all past due amounts.

Payments are first allocated to your minimum payment due.  Payment amounts in excess of your minimum payment due will be applied first to the balance with the highest APR and then to balances with lower APRs in descending order based on the applicable annual percentage rate.

Payments received on a recognized business day by 5pm Eastern will be credited to your account as of the same day.  Payments received after 5pm Eastern will be credited as of the next available business day.

You can pay online, by phone, or at a branch – all at no charge.

Yes. With our WSFS Mobile App, you can lock and unlock your credit card, control where it can be used and establish threshold amounts. To enable card controls, click on More the bottom left corner and select Card Controls. Choose the card(s) you wish to lock or unlock or set up special preferences.

Locking your credit card temporarily blocks new purchases and ATM transactions, but your credit card number does not change. When you report a card lost or stolen, your existing card is immediately deactivated and a new credit card with new credit card number will be issued and mailed to you.

Call 888.973.7226 first.  We’ll walk through your recent charges to ensure no fraud has taken place.  If there has been no fraud, we’ll contact our partner FIS and have the block removed.  If there have been fraudulent charges, we’ll close your card down and issue you another.  We’ll then need to transfer you to our partner FIS to open up a fraud case.  Any disputed balances will be removed from the calculation for payment or interest due.

You will first need to call the number on the activation sticker. This will activate your new card, and then you can sign the back and begin using it.

Online payments are the fastest way to pay your account and will result in credit being available for use the soonest.

You will need the name and payment address of the credit card institution, the account number, and the amount you would like to transfer.

Yes. A mailer will be sent separate from your card with your new PIN included.

Yes. The fee is 3% of the amount, with a minimum of $10 (no maximum).  And cash advances begin to accrue finance charges immediately – there is no grace period on cash advances.  There are also several types of “Cash Equivalent” purchases that count as Cash Advances, including purchases of traveler’s checks, savings bonds, foreign currency, money orders, wire transfers, lottery tickets, gift cards, purchases or reloading of prepaid cards, gaming chips and other methods used for gambling transactions.

Yes. Consumer cardholders may add up to 3 additional Authorized Users to their accounts.  However, the primary cardholder (not the Authorized User) will be solely responsible for the account(s).  Authorized Users are not reported to credit bureaus and do not build credit.  In contrast, Business cardholders may add as many Authorized Users onto their accounts as they’d like.